Definitely! Our in-house graphic designers are ready to listen to your packaging and marketing goals. They can help you decide on an appropriate structure, exterior print, unique unboxing experience guidance, and finishing for the customized box that will safely house your product. This service is available 100% free as part of our continued commitment to quality and unsurpassed customer satisfaction.

Yes, you can get discounts for bulk custom box orders! While we provide a low minimum order starting at 100 boxes, pricing becomes more cost-efficient when you place a high-volume order. This means that the higher quantity of custom boxes you order, the lower your unit price will be. The price of each box will depend on the desired dimensions, your chosen material, style, the type of full color printing, and the amount of printing or coating that will go onto each custom product box. For example, pricing for corrugated cardboard compared to folding cartons will depend on a variety of packaging needs and factors.
Refine Packaging provides the most competitive prices when it comes to custom printed boxes. Have you found a better price elsewhere? Tell us and we'll work to give you a better price.

Our turnaround time varies depending on your unique specifications. But our standard completion time for printing and shipping boxes is 8-10 business days following your approval of the final version of the custom box design. We aim to keep within our stated turnaround times as accurately as possible for all product boxes. However, all timeframes are estimates so actual shipping transit time may deviate slightly.
Meanwhile, producing and shipping bulk or rigid boxes usually need more time. We'll give you details about this early on. For time-sensitive projects, we highly recommend that you discuss rush production or expedited shipping with your customer service representative.

You can contact us through our website's live chat or call us to discuss the details of your order. Once we receive and verify your project specifications, a member of our customer service team will contact you with a free quote. As you go over the quote details together, you can ask your customer support representative questions about artwork, mockups, and others. Once you've agreed on the project details and pricing, we'll send you an invoice with many popular payment methods to confirm your custom boxes order.

After you get your invoice, we produce mockups so you can have a preview of the custom boxes before mass production. The mockups will be based on the design you sent us, however, our service team is available to provide recommendations or design revisions. As mentioned, our graphic designers can also help you develop your box design from scratch using your desired dimensions–regardless of if you need anything from mailer boxes to product boxes. Refine Packaging can then create a sample from that design you agreed on.

Production for your shipping boxes will only go full blast after you inspect the mockups and approve them. Once we fulfill the quantity you need, we'll advise you on production time for your custom orders, then we’ll ship them to you to meet our stated delivery date.

Yes! We continue to handle projects requiring two-sided full color printing. After you order custom boxes, we can print on one side of the box's exterior and on two sides of its interior. Two-sided printing may entail additional fees, so discuss any plans for this type of printing when you speak with our excellent customer service team about these customization options.

You can go to our website's Live Chat Support Box on the right side of your screen to type in your request. You may also click the orange call button on the menu bar on top of the website or the "Get a Free Quote” button beside it.
A member of our custom packaging solutions team will contact you with a free quote once we receive and verify the specifications of your box project. We typically respond to requests within 1-2 hours on business days.

To keep things simple and straightforward, we make sure you're not left in the dark about the final outcome of your box idea. We create and show you 2D and 3D mockups of your packaging box according to the design agreed on. This way, you can create packaging after you check the box inside and out from every angle. Our graphic and structural designers can provide further support at no extra cost if you decide that adjustments are needed following your review of the mockups, such as using corrugated cardboard instead of cardstock. We can also prepare sample box orders upon request.